How we respect and protect personal information.

This policy explains how Wispria collects, uses, and safeguards personal data when you contact us or visit our website.

Contact

For privacy questions, email [email protected].

Information we collect

Details you provide and limited website data.

Contact details shared by email or during a consultation.
Project requirements, addresses, and renovation timelines.
Website usage information through essential analytics.

How we use data

To plan projects and communicate clearly.

We use personal information to respond to enquiries, prepare proposals, schedule visits, and coordinate renovation services.

We do not sell data or use it for unrelated advertising. Where analytics are used, they help us improve site clarity and performance.

Legal basis

Consent for initial enquiries.
Contractual necessity for project delivery.
Legitimate interest to improve services.

Data retention

We keep information only as long as needed.

Records are retained for the duration of a project and for reasonable periods afterward to support guarantees and client support. Communication logs are reviewed annually.

Your rights

Request access to your personal data.
Ask for corrections if information is inaccurate.
Request deletion where there is no legal requirement.

Data sharing

When we work with trusted partners.

We may share essential details with vetted trades, suppliers, and professional advisors strictly to deliver your project. Each partner is required to follow appropriate privacy standards.

Security measures

Limited access to project files.
Secure storage for digital documents.
Regular review of data handling practices.